Service Call #17851
Billing Question
New
Received: May 20, 2022
Service Call #17851
Michelle
 Shelton
1015 NW Magnolia Ln
Grain Valley
, MO
, 64029
Service Notes

Good Morning,

I remember we when we talked about installation for Year 2021. I was told we could get a percentage off for 2022 if we tell you guys that you could put up the lights in October. When do we need to let you know this? And how much would that bring our 2022 lights amount to. Thanks! Michelle Shelton 

Service Call #17844
Billing Question
New
Received: March 1, 2022
Service Call #17844
Taylor
 Cates
7236 Ward Parkway
Kansas City
, MO
, 64114
Service Notes

still waiting for my lights that Marcella said i could have since I paid for them

Service Call #15553
Billing Question
Completed
Received: December 27, 2021
Service Call #15553
Emily
 Kabangu
9109 NE 79th St
Kansas City
, MO
, 64158
Service Notes

Hello, I would like to store my own lights this year once they are taken down. I also do not see a way to pay my remaining bill online although I follow the link through the multiple text messages I have received.  Thank you, Emily Kabangu

Service Call #15160
Billing Question
Completed
Received: December 17, 2021
Service Call #15160
Jennifer
 Ricci
8516 Ensley Pl
Leawood
, KS
, 66206
Service Notes

Answered her question.

Service Call #14841
Billing Question
Completed
Received: December 13, 2021
Service Call #14841
Chris
 Robb
5712 Willow Pl
Parkville
, MO
, 64152
Service Notes

Need to confirm the scope of my original order, to ensure billing is correct.  Lights look great, along the rooflines.  However, we discussed placing lights around the arch that leads to the front door.  This was not done.  Want to make sure I’m not being billed for this portion of the project.  We can add this on next year.  Thanks!

Service Call #14810
Billing Question
Completed
Received: December 13, 2021
Service Call #14810
Gary
 Butler
3503 NW Lake Drive
Lees Summit
, MO
, 64064
Service Notes

I tried to pay the bill, but I went out and tried to go back in before I had entered the payment information. It now says, “pending payment confirmation” and will not let me reenter the payment screens. Can someone call and help me get this taken care of so that I can get the bill paid for my holiday lighting. My number is 816-478-4079. Thanks Gary Butler