Note Info PT #14235

Hello and thank you for contacting us  about your issue. Could you take a picture and upload it?  All you have to do is click on this conversation and click on the choose file button button and then take a picture and it will automatically upload it. Then send it. It’ll sure help the installer to correct this situation. The other thing I might ask is if this is down low where you could reach it with a step ladder and, if so, it probably just has to be screwed in tighter . If that is not possible, just send the picture and we will correct this for you. Thank you for your business and happy holidays. Randy